# Metricool Help Center | Guides, Tutorials & Support ## First steps - [Getting started with Metricool: a beginner's guide]: https://help.metricool.com/getting-started-with-metricool-a-beginners-guide-im4va.md - [I haven't received the confirmation email]: https://help.metricool.com/i-havent-received-the-confirmation-email-qx84u.md - [How to log in to Metricool from the website]: https://help.metricool.com/how-to-log-in-to-metricool-from-the-website-wx7ux.md - [Get to know Metricool]: https://help.metricool.com/get-to-know-metricool-p0zdh.md - [Main differences between FREE and PREMIUM plans]: https://help.metricool.com/main-differences-between-free-and-premium-plans-bl0v9.md - [What’s a Brand in Metricool and How Does It Work?]: https://help.metricool.com/whats-a-brand-in-metricool-and-how-does-it-work-5l78b.md - [Account Structure: User, Brand and Social Profiles]: https://help.metricool.com/account-structure-user-brand-and-social-profiles-xun54.md - [Connection Dashboard]: https://help.metricool.com/connection-dashboard-kn7ow.md - [How to Manage Your Clients' Brands in Metricool]: https://help.metricool.com/how-to-manage-your-clients-brands-in-metricool-fkod6.md - [Notifications in Metricool: Complete guide]: https://help.metricool.com/notifications-in-metricool-complete-guide-ynqf8.md ## Account Management and Billing ### Account and Access - [Account settings and shortcuts]: https://help.metricool.com/account-settings-and-shortcuts-lgz76.md - [How to verify your account access and your plan limits]: https://help.metricool.com/how-to-verify-your-account-access-and-your-plan-limits-r7jzw.md - [How to recover or change your Metricool password]: https://help.metricool.com/how-to-recover-or-change-your-metricool-password-nyz1c.md - [How to close active Metricool sessions]: https://help.metricool.com/how-to-close-active-metricool-sessions-j7yuc.md - [Metricool Two-factor authentication]: https://help.metricool.com/metricool-two-factor-authentication-mz4re.md - [How to clear browser session data (local storage) for Metricool]: https://help.metricool.com/how-to-clear-browser-session-data-local-storage-for-metricool-2ozr6.md - [How to clear your browser cache]: https://help.metricool.com/how-to-clear-your-browser-cache-yr8sk.md - [How to open your browser in incognito or private mode]: https://help.metricool.com/how-to-open-your-browser-in-incognito-or-private-mode-z9049.md ### Brands and Users - [How to add or delete brands to your account]: https://help.metricool.com/how-to-add-or-delete-brands-to-your-account-ybc0x.md - [How to setup a brand?]: https://help.metricool.com/how-to-setup-a-brand-rqv8d.md - [Shared Brands in Metricool]: https://help.metricool.com/shared-brands-in-metricool-uf4oz.md - [User management in Metricool]: https://help.metricool.com/user-management-in-metricool-ovjqe.md - [Sharing and transferring brands on Metricool]: https://help.metricool.com/sharing-and-transferring-brands-on-metricool-5sdxu.md - [How to see the owner of a brand]: https://help.metricool.com/how-to-see-the-owner-of-a-brand-tlr95.md - [Data from two accounts are mixed]: https://help.metricool.com/data-from-two-accounts-are-mixed-n6ajd.md ### Plans and billing - [How to manage my plan in Metricool]: https://help.metricool.com/how-to-manage-my-plan-in-metricool-uhija.md - [Available payment methods in Metricool]: https://help.metricool.com/available-payment-methods-in-metricool-0siw2.md - [How to redeem a promotional code in Metricool]: https://help.metricool.com/how-to-redeem-a-promotional-code-in-metricool-ecq8h.md - [Your Guide to the X/Twitter Add-On]: https://help.metricool.com/your-guide-to-the-x-twitter-add-on-wt5wy.md - [Metricool Refund Policy]: https://help.metricool.com/metricool-refund-policy-0lrpo.md - [Subscription Model in SaaS]: https://help.metricool.com/subscription-model-in-saas-6g6el.md - [Why am I being charged VAT on my invoice?]: https://help.metricool.com/why-am-i-being-charged-vat-on-my-invoice-1t57v.md - [How to change your payment method]: https://help.metricool.com/how-to-change-your-payment-method-tvukm.md - [Metricool’s billing and tax information]: https://help.metricool.com/metricools-billing-and-tax-information-stmai.md - [Is it possible to correct the details of an issued invoice in Metricool?]: https://help.metricool.com/is-it-possible-to-correct-the-details-of-an-issued-invoice-in-metricool-pp286.md - [Update your billing information]: https://help.metricool.com/update-your-billing-information-lz40j.md - [Why an error appears when completing billing information in Metricool]: https://help.metricool.com/why-an-error-appears-when-completing-billing-information-in-metricool-dtkcg.md - [Failed Payments: Troubleshooting and FAQ's]: https://help.metricool.com/failed-payments-troubleshooting-and-faqs-p4ivx.md - [How to download or receive my invoices by email?]: https://help.metricool.com/how-to-download-or-receive-my-invoices-by-email-qfm9g.md - [Your Guide to the Advanced Analytics Add-On]: https://help.metricool.com/your-guide-to-the-advanced-analytics-add-on-ft6hi.md ### Legal & privacy - [Data Processing Agreement (DPA)]: https://help.metricool.com/data-processing-agreement-dpa-8vc0d.md - [Use of Cookies in Metricool]: https://help.metricool.com/use-of-cookies-in-metricool-v5dg7.md ## Connecting your social networks ### Managing connections - [How to connect social media and ad platforms to Metricool]: https://help.metricool.com/how-to-connect-social-media-and-ad-platforms-to-metricool-qrkvn.md - [What happens when a social network is disconnected in Metricool]: https://help.metricool.com/what-happens-when-a-social-network-is-disconnected-in-metricool-jrrws.md - [How to revoke Metricool access permissions]: https://help.metricool.com/how-to-revoke-metricool-access-permissions-exaqs.md - [How to share a link so your clients can connect their social networks without a Metricool account]: https://help.metricool.com/how-to-share-a-link-so-your-clients-can-connect-their-social-networks-without-a-metricool-account-7ocal.md - [What is an RSS Feed and how does it work in Metricool]: https://help.metricool.com/what-is-an-rss-feed-and-how-does-it-work-in-metricool-1tupq.md - [Social networks got disconnected: how to reconnect them in Metricool]: https://help.metricool.com/social-networks-got-disconnected-how-to-reconnect-them-in-metricool-thnrd.md - [How to refresh your social media connection in Metricool]: https://help.metricool.com/how-to-refresh-your-social-media-connection-in-metricool-rco0z.md - [Duration of connections and tokens on social networks with Metricool]: https://help.metricool.com/duration-of-connections-and-tokens-on-social-networks-with-metricool-lnfvm.md - [The connected account is not the correct one]: https://help.metricool.com/the-connected-account-is-not-the-correct-one-orrbl.md - [Best practices to minimize disconnections on social networks]: https://help.metricool.com/best-practices-to-minimize-disconnections-on-social-networks-bqp89.md - [How to add competitors in Metricool]: https://help.metricool.com/how-to-add-competitors-in-metricool-sgjjg.md - [API Limitations per Social Network]: https://help.metricool.com/api-limitations-per-social-network-n7zlr.md ### Connecting by social network #### Connecting Instagram - [Access to Instagram from Metricool: connection types and differences]: https://help.metricool.com/access-to-instagram-from-metricool-connection-types-and-differences-kcsrb.md - [Linking Facebook to Instagram]: https://help.metricool.com/linking-facebook-to-instagram-ttt09.md - [How to connect Instagram to Metricool]: https://help.metricool.com/how-to-connect-instagram-to-metricool-sermi.md - [Do I need a Facebook Page to connect Instagram?]: https://help.metricool.com/do-i-need-a-facebook-page-to-connect-instagram-etyrn.md - [Account type on Instagram]: https://help.metricool.com/account-type-on-instagram-d2zw1.md - [Why does Instagram show a different location on my account?]: https://help.metricool.com/why-does-instagram-show-a-different-location-on-my-account-rmi58.md #### Connecting Facebook - [Meta Business Manager Permissions]: https://help.metricool.com/meta-business-manager-permissions-z266r.md - [Facebook Two-factor authentication]: https://help.metricool.com/facebook-two-factor-authentication-ma9hf.md - [Connect Facebook on Metricool: complete guide]: https://help.metricool.com/connect-facebook-on-metricool-complete-guide-5ark1.md #### Connecting Threads - [Connect Threads to Metricool]: https://help.metricool.com/connect-threads-to-metricool-x7sxc.md - [How to Link Threads to Instagram]: https://help.metricool.com/how-to-link-threads-to-instagram-doauj.md #### Connecting X (formerly Twitter) - [X (Twitter) access in Metricool]: https://help.metricool.com/x-twitter-access-in-metricool-2bt66.md - [How to Connect X (Twitter) to Metricool]: https://help.metricool.com/how-to-connect-x-twitter-to-metricool-kw6ev.md #### Connecting YouTube - [How to connect YouTube to Metricool]: https://help.metricool.com/how-to-connect-youtube-to-metricool-tqiwo.md - [YouTube channel permissions]: https://help.metricool.com/youtube-channel-permissions-nq073.md #### Connecting Google Business Profile - [How to connect Google Business Profile to Metricool]: https://help.metricool.com/how-to-connect-google-business-profile-to-metricool-qrvjw.md - [Google Business Profile permissions]: https://help.metricool.com/google-business-profile-permissions-7i6b4.md #### Connecting other social networks - [How to connect your website or blog to Metricool]: https://help.metricool.com/how-to-connect-your-website-or-blog-to-metricool-ejuy1.md - [How to Connect TikTok to Metricool]: https://help.metricool.com/how-to-connect-tiktok-to-metricool-0ea7e.md - [Your Guide to Bluesky with Metricool]: https://help.metricool.com/your-guide-to-bluesky-with-metricool-y9d7z.md - [How to connect LinkedIn to Metricool]: https://help.metricool.com/how-to-connect-linkedin-to-metricool-jq80g.md - [How to connect Twitch to Metricool]: https://help.metricool.com/how-to-connect-twitch-to-metricool-fudap.md - [How to connect Pinterest to Metricool]: https://help.metricool.com/how-to-connect-pinterest-to-metricool-zci21.md #### Connecting ad accounts - [How to connect Meta Ads to Metricool]: https://help.metricool.com/how-to-connect-meta-ads-to-metricool-d3umq.md - [Manage Meta Ads accounts]: https://help.metricool.com/manage-meta-ads-accounts-hccit.md - [How to connect Google Ads to Metricool]: https://help.metricool.com/how-to-connect-google-ads-to-metricool-a5gtb.md - [How to Connect TikTok Ads to Metricool]: https://help.metricool.com/how-to-connect-tiktok-ads-to-metricool-9uvex.md ### Connection troubleshooting - [How location works on TikTok when publishing with Metricool]: https://help.metricool.com/how-location-works-on-tiktok-when-publishing-with-metricool-k7tto.md - [I can't connect my LinkedIn account to Metricool]: https://help.metricool.com/i-cant-connect-my-linkedin-account-to-metricool-bpba9.md - [I have connected the web / blog but no data appears]: https://help.metricool.com/i-have-connected-the-web-blog-but-no-data-appears-bevvv.md - [I can't connect X (Twitter)]: https://help.metricool.com/i-cant-connect-x-twitter-6i58k.md - [I can’t connect Instagram to Metricool]: https://help.metricool.com/i-cant-connect-instagram-to-metricool-jrlpp.md - [I can't connect Facebook]: https://help.metricool.com/i-cant-connect-facebook-ibc3b.md - [I can't connect my YouTube channel]: https://help.metricool.com/i-cant-connect-my-youtube-channel-f6tsb.md - [Instagram disconnected? How to recover your connection]: https://help.metricool.com/instagram-disconnected-how-to-recover-your-connection-b6fva.md ## Planning ### Getting started with Planning - [Content planning: full guide & FAQs]: https://help.metricool.com/content-planning-full-guide-faqs-qc5e1.md - [Scheduling and Posting Options by Social Network]: https://help.metricool.com/scheduling-and-posting-options-by-social-network-cwmb3.md - [How to manage your calendar in Metricool]: https://help.metricool.com/how-to-manage-your-calendar-in-metricool-xhlbw.md - [How to schedule content from the calendar]: https://help.metricool.com/how-to-schedule-content-from-the-calendar-q8ymv.md - [How Planning settings work]: https://help.metricool.com/how-planning-settings-work-jsu0i.md ### Creating & scheduling content - [How to add images and videos to your posts in Metricool]: https://help.metricool.com/how-to-add-images-and-videos-to-your-posts-in-metricool-b26gi.md - [Mention and tag other accounts]: https://help.metricool.com/mention-and-tag-other-accounts-9jqzi.md - [Multiposting: edit per social network]: https://help.metricool.com/multiposting-edit-per-social-network-85out.md - [Edit images and videos while scheduling your content]: https://help.metricool.com/edit-images-and-videos-while-scheduling-your-content-wputz.md - [How to add a cover (thumbnail) to your posts]: https://help.metricool.com/how-to-add-a-cover-thumbnail-to-your-posts-jabtw.md - [How to manually publish via notification]: https://help.metricool.com/how-to-manually-publish-via-notification-5ds3m.md - [Scheduling content with links]: https://help.metricool.com/scheduling-content-with-links-6kqha.md - [How to schedule a first comment on your posts]: https://help.metricool.com/how-to-schedule-a-first-comment-on-your-posts-pwm25.md - [How to add a location to my post]: https://help.metricool.com/how-to-add-a-location-to-my-post-ocjt1.md - [How to Schedule threads in Metricool ]: https://help.metricool.com/how-to-schedule-threads-in-metricool-qq3fr.md - [How to Add Alt Text to Your Images Using AI]: https://help.metricool.com/how-to-add-alt-text-to-your-images-using-ai-mkl42.md ### Optimize your scheduling - [Best time to post on social media in Metricool]: https://help.metricool.com/best-time-to-post-on-social-media-in-metricool-w7ll9.md - [Schedule content from an Autolist]: https://help.metricool.com/schedule-content-from-an-autolist-fxehk.md - [How to schedule recurring posts in Metricool]: https://help.metricool.com/how-to-schedule-recurring-posts-in-metricool-r63b1.md - [How to schedule posts in batch with a CSV file in Metricool]: https://help.metricool.com/how-to-schedule-posts-in-batch-with-a-csv-file-in-metricool-3zwxj.md - [How to add Notes in the Planning]: https://help.metricool.com/how-to-add-notes-in-the-planning-4aueg.md - [How to duplicate posts in Metricool]: https://help.metricool.com/how-to-duplicate-posts-in-metricool-17prr.md - [How to save texts]: https://help.metricool.com/how-to-save-texts-zedge.md - [How to use Social Calendars in Metricool]: https://help.metricool.com/how-to-use-social-calendars-in-metricool-5uy70.md - [How to recover deleted posts in Metricool]: https://help.metricool.com/how-to-recover-deleted-posts-in-metricool-byy42.md - [How to set up notifications for manual publishing]: https://help.metricool.com/how-to-set-up-notifications-for-manual-publishing-ybhgw.md - [Posts Library]: https://help.metricool.com/posts-library-u05cj.md - [UTM Builder while planning your content]: https://help.metricool.com/utm-builder-while-planning-your-content-qm0de.md - [How to create posts with Metricool’s AI Text Generator]: https://help.metricool.com/how-to-create-posts-with-metricools-ai-text-generator-sv0j8.md - [How to set up AI prompt customization in Metricool]: https://help.metricool.com/how-to-set-up-ai-prompt-customization-in-metricool-bl6y7.md ### Publishing by social network #### Publishing on Instagram - [Schedule and Post on Instagram]: https://help.metricool.com/schedule-and-post-on-instagram-6b6q5.md - [Tag Instagram Products]: https://help.metricool.com/tag-instagram-products-k9r9f.md - [How to Publish Instagram Trial Reels in Metricool]: https://help.metricool.com/how-to-publish-instagram-trial-reels-in-metricool-q27tj.md - [How to add audio to your Instagram Reels from Metricool]: https://help.metricool.com/how-to-add-audio-to-your-instagram-reels-from-metricool-2o2ks.md #### Publishing on TikTok - [Schedule and Post on TikTok]: https://help.metricool.com/schedule-and-post-on-tiktok-bkepi.md - [How to add music to your TikTok posts from Metricool]: https://help.metricool.com/how-to-add-music-to-your-tiktok-posts-from-metricool-kap4e.md #### Publishing on X (formerly Twitter) - [Schedule and publish on X (Twitter)]: https://help.metricool.com/schedule-and-publish-on-x-twitter-klho8.md - [How to schedule polls on X (Twitter)]: https://help.metricool.com/how-to-schedule-polls-on-x-twitter-m41uy.md #### Publishing on LinkedIn - [Schedule and publish on LinkedIn]: https://help.metricool.com/schedule-and-publish-on-linkedin-2seid.md - [How to schedule polls and carousels on LinkedIn]: https://help.metricool.com/how-to-schedule-polls-and-carousels-on-linkedin-uvkp3.md #### Publishing on other networks - [Schedule and Publish on YouTube]: https://help.metricool.com/schedule-and-publish-on-youtube-gof0k.md - [Schedule and post on Threads]: https://help.metricool.com/schedule-and-post-on-threads-pj8pq.md - [Scheduling on Google Business Profile]: https://help.metricool.com/scheduling-on-google-business-profile-rgq1m.md - [Schedule and Post on Pinterest]: https://help.metricool.com/schedule-and-post-on-pinterest-sbiz3.md ### Collaboration & approval - [How to share your content calendar with clients or collaborators]: https://help.metricool.com/how-to-share-your-content-calendar-with-clients-or-collaborators-sy0yt.md - [How to Share Posts with a Link]: https://help.metricool.com/how-to-share-posts-with-a-link-dhelx.md - [How to send posts for review with Metricool's approval system]: https://help.metricool.com/how-to-send-posts-for-review-with-metricools-approval-system-yvdr0.md - [How to approve or reject a scheduled post in Metricool]: https://help.metricool.com/how-to-approve-or-reject-a-scheduled-post-in-metricool-ku1nw.md - [How to manage content approval from My Tasks]: https://help.metricool.com/how-to-manage-content-approval-from-my-tasks-c1xn8.md - [How notifications work in post approval]: https://help.metricool.com/how-notifications-work-in-post-approval-7lfad.md ### Content creation tools - [Google Drive integration]: https://help.metricool.com/google-drive-integration-0u1ei.md - [Adobe Express Integration]: https://help.metricool.com/adobe-express-integration-yi4k5.md - [Import Content from Canva to Your Posts]: https://help.metricool.com/import-content-from-canva-to-your-posts-w5xbq.md ### Guidelines & limits - [Publishing Requirements for Images and Videos from Metricool]: https://help.metricool.com/publishing-requirements-for-images-and-videos-from-metricool-vfc8n.md - [Character limit for each social network]: https://help.metricool.com/character-limit-for-each-social-network-6e93w.md - [Daily Posting Limits on Social Media]: https://help.metricool.com/daily-posting-limits-on-social-media-sh58j.md - [Fair Use Policy for Social Media Scheduling]: https://help.metricool.com/fair-use-policy-for-social-media-scheduling-e3tnm.md ### Troubleshooting for Scheduling and Publishing - [Facebook posting errors &troubleshooting]: https://help.metricool.com/facebook-posting-errors-troubleshooting-4wyd5.md - [Why does my post appear as "sent" in Metricool and not auto-published?]: https://help.metricool.com/why-does-my-post-appear-as-sent-in-metricool-and-not-auto-published-467xf.md - [Instagram posting errors & troubleshooting]: https://help.metricool.com/instagram-posting-errors-troubleshooting-fkhpc.md - [TikTok Publishing and Upload Troubleshooting Guide]: https://help.metricool.com/tiktok-publishing-and-upload-troubleshooting-guide-3ywdt.md - [Why can't I post to X (Twitter)?]: https://help.metricool.com/why-cant-i-post-to-x-twitter-66i07.md - [Why does Metricool say my RSS feed URL is not valid?]: https://help.metricool.com/why-does-metricool-say-my-rss-feed-url-is-not-valid-4izlk.md - [Why is my TikTok post published without text?]: https://help.metricool.com/why-is-my-tiktok-post-published-without-text-j0qt1.md - [Best times to post not showing in Metricool]: https://help.metricool.com/best-times-to-post-not-showing-in-metricool-jzgen.md - [Why was my TikTok video posted without sound?]: https://help.metricool.com/why-was-my-tiktok-video-posted-without-sound-ao9cw.md - [Why is my link not displaying as expected]: https://help.metricool.com/why-is-my-link-not-displaying-as-expected-4zq45.md - [Why can’t I enable auto-publishing?]: https://help.metricool.com/why-cant-i-enable-auto-publishing-66gg0.md - [Common troubleshooting when importing CSV into Metricool]: https://help.metricool.com/common-troubleshooting-when-importing-csv-into-metricool-m2lcv.md - [Why a post appears as published but is not visible on the social network]: https://help.metricool.com/why-a-post-appears-as-published-but-is-not-visible-on-the-social-network-cnxh3.md - [I’m not receiving notifications to publish on my mobile device]: https://help.metricool.com/im-not-receiving-notifications-to-publish-on-my-mobile-device-m5y2k.md - [Color or Quality difference when publishing my content]: https://help.metricool.com/color-or-quality-difference-when-publishing-my-content-wn0ni.md - [Why I can’t see my stories published from Metricool in the Instagram archive]: https://help.metricool.com/why-i-cant-see-my-stories-published-from-metricool-in-the-instagram-archive-9b1g4.md - [The video fails to publish: what to check]: https://help.metricool.com/the-video-fails-to-publish-what-to-check-6h38v.md - [Frequent posting errors & troubleshooting by social network]: https://help.metricool.com/frequent-posting-errors-troubleshooting-by-social-network-9zxfe.md - [Why does my scheduled post show an incorrect time?]: https://help.metricool.com/why-does-my-scheduled-post-show-an-incorrect-time-hzl2d.md ## Analytics ### Understanding your metrics - [Your metrics in Metricool: full guide]: https://help.metricool.com/your-metrics-in-metricool-full-guide-pcwam.md - [Summary Metrics]: https://help.metricool.com/summary-metrics-6zo4n.md - [Historical data available]: https://help.metricool.com/historical-data-available-5zavf.md - [Demographics]: https://help.metricool.com/demographics-c5k5t.md - [How engagement is calculated in Metricool]: https://help.metricool.com/how-engagement-is-calculated-in-metricool-i0x20.md - [Differences between boosted posts and ads]: https://help.metricool.com/differences-between-boosted-posts-and-ads-lkvfd.md - [How comparison periods work in your metrics]: https://help.metricool.com/how-comparison-periods-work-in-your-metrics-yj8tx.md - [How to see the detailed evolution of your posts (up to their first 30 days)]: https://help.metricool.com/how-to-see-the-detailed-evolution-of-your-posts-up-to-their-first-30-days-fkhu6.md - [Difference between published posts and viewed posts in the period]: https://help.metricool.com/difference-between-published-posts-and-viewed-posts-in-the-period-2pwtf.md - [Competitor Analysis]: https://help.metricool.com/competitor-analysis-ouhue.md - [Instagram replaces “Impressions” with “Views”: What you need to know]: https://help.metricool.com/instagram-replaces-impressions-with-views-what-you-need-to-know-f6n8j.md ### Metrics by social network - [Web Metrics]: https://help.metricool.com/web-metrics-3quct.md - [Facebook Metrics]: https://help.metricool.com/facebook-metrics-8gdta.md - [Instagram Metrics]: https://help.metricool.com/instagram-metrics-ght51.md - [Instagram Account metrics: breakdowns and charts]: https://help.metricool.com/instagram-account-metrics-breakdowns-and-charts-is1su.md - [Threads Metrics]: https://help.metricool.com/threads-metrics-90qhd.md - [X (Twitter) Metrics]: https://help.metricool.com/x-twitter-metrics-g4v9t.md - [Bluesky Metrics]: https://help.metricool.com/bluesky-metrics-gmvk3.md - [LinkedIn personal profile metrics]: https://help.metricool.com/linkedin-personal-profile-metrics-h3usk.md - [LinkedIn company page metrics]: https://help.metricool.com/linkedin-company-page-metrics-dfpdp.md - [Pinterest Metrics]: https://help.metricool.com/pinterest-metrics-1a39l.md - [TikTok Metrics]: https://help.metricool.com/tiktok-metrics-fe7io.md - [Google Business Profile Metrics]: https://help.metricool.com/google-business-profile-metrics-1bg2y.md - [YouTube Metrics]: https://help.metricool.com/youtube-metrics-k8haa.md - [Twitch Metrics]: https://help.metricool.com/twitch-metrics-lrd04.md - [Meta Ads Metrics]: https://help.metricool.com/meta-ads-metrics-ahrw9.md - [Google Ads Metrics]: https://help.metricool.com/google-ads-metrics-2gmcs.md - [TikTok Ads Metrics]: https://help.metricool.com/tiktok-ads-metrics-mazta.md ### Troubleshooting analytics - [Why Instagram metrics may differ between Instagram and Metricool]: https://help.metricool.com/why-instagram-metrics-may-differ-between-instagram-and-metricool-d9wrf.md - [Why Doesn't Promoted Post Data Appear on Instagram?]: https://help.metricool.com/why-doesnt-promoted-post-data-appear-on-instagram-401eb.md - [Why some Instagram posts don’t appear in your analytics]: https://help.metricool.com/why-some-instagram-posts-dont-appear-in-your-analytics-euwz5.md - [Differences in Instagram metrics due to content shared on Facebook]: https://help.metricool.com/differences-in-instagram-metrics-due-to-content-shared-on-facebook-240a9.md - [What to do if your social media data isn’t updating in Metricool]: https://help.metricool.com/what-to-do-if-your-social-media-data-isnt-updating-in-metricool-4i4p5.md - [Why don’t the numbers match between Metricool and Google Analytics?]: https://help.metricool.com/why-dont-the-numbers-match-between-metricool-and-google-analytics-d89hl.md - [Differences in Facebook Followers]: https://help.metricool.com/differences-in-facebook-followers-662n3.md ## Reporting - [Reporting: your reports and analytics hub]: https://help.metricool.com/reporting-your-reports-and-analytics-hub-ejidy.md ### Reports - [How to generate Reports]: https://help.metricool.com/how-to-generate-reports-szc5k.md - [How to activate your monthly summary in Metricool]: https://help.metricool.com/how-to-activate-your-monthly-summary-in-metricool-0zjmf.md - [Custom templates]: https://help.metricool.com/custom-templates-apbh5.md ### Campaign Dashboards - [What is Campaign Dashboards?]: https://help.metricool.com/what-is-campaign-dashboards-334yd.md - [How to use Campaign Dashboards]: https://help.metricool.com/how-to-use-campaign-dashboards-zgk0b.md - [How to create a Campaign Dashboard and add content]: https://help.metricool.com/how-to-create-a-campaign-dashboard-and-add-content-l20ax.md - [How to share your Campaign Dashboard]: https://help.metricool.com/how-to-share-your-campaign-dashboard-mzuju.md - [How to sync and understand your Campaign Dashboard]: https://help.metricool.com/how-to-sync-and-understand-your-campaign-dashboard-8jst3.md - [Managing and permissions for Campaign Dashboards]: https://help.metricool.com/managing-and-permissions-for-campaign-dashboards-413yg.md ### Metricool Studio - [What is Metricool Studio?]: https://help.metricool.com/what-is-metricool-studio-o4pac.md - [How to Use Metricool Studio]: https://help.metricool.com/how-to-use-metricool-studio-hz3f0.md - [How to create a view in Metricool Studio]: https://help.metricool.com/how-to-create-a-view-in-metricool-studio-9y3g5.md - [How to manage and edit views in Metricool Studio]: https://help.metricool.com/how-to-manage-and-edit-views-in-metricool-studio-z42ef.md - [How to share and export views in Metricool Studio]: https://help.metricool.com/how-to-share-and-export-views-in-metricool-studio-912bq.md - [Metricool Studio limits, data, and permissions]: https://help.metricool.com/metricool-studio-limits-data-and-permissions-ur6c3.md ### Hashtag Tracker - [Hashtag Tracker]: https://help.metricool.com/hashtag-tracker-4hux8.md ### Looker Studio - [Custom Reports with Looker Studio]: https://help.metricool.com/custom-reports-with-looker-studio-nsv1r.md #### Looker Studio access - [Revoke access to Looker Studio]: https://help.metricool.com/revoke-access-to-looker-studio-2vye6.md - [Change API Key / Token in Looker Studio]: https://help.metricool.com/change-api-key-token-in-looker-studio-cjwck.md - [What is Looker Studio and where to find the API Key / Token]: https://help.metricool.com/what-is-looker-studio-and-where-to-find-the-api-key-token-tx5lj.md - [Looker Studio: Frequently Asked Questions and Common Errors]: https://help.metricool.com/looker-studio-frequently-asked-questions-and-common-errors-8db39.md #### Reporting management - [Looker Studio Followers Difference]: https://help.metricool.com/looker-studio-followers-difference-zo9l0.md - [How to share reports in Looker Studio with clients and your team]: https://help.metricool.com/how-to-share-reports-in-looker-studio-with-clients-and-your-team-2cd9n.md - [Looker Studio Connector Changelog]: https://help.metricool.com/looker-studio-connector-changelog-le66q.md - [Why don’t the data match between Metricool and Looker Studio?]: https://help.metricool.com/why-dont-the-data-match-between-metricool-and-looker-studio-ztkuo.md - [Looker Studio Connector Upgrade Considerations]: https://help.metricool.com/looker-studio-connector-upgrade-considerations-ilqd8.md - [Edit the data source name in Looker Studio]: https://help.metricool.com/edit-the-data-source-name-in-looker-studio-m92ub.md - [What are calculated fields in Looker Studio]: https://help.metricool.com/what-are-calculated-fields-in-looker-studio-50q2i.md - [How to Adjust the Time Zone of Your Data in Looker Studio]: https://help.metricool.com/how-to-adjust-the-time-zone-of-your-data-in-looker-studio-bqugr.md - [Update Fields on Looker Studio]: https://help.metricool.com/update-fields-on-looker-studio-khb36.md - [Getting started with your Looker Studio reports]: https://help.metricool.com/getting-started-with-your-looker-studio-reports-9vetz.md #### Troubleshooting common connector errors - [Looker Studio Error: Incomplete chart configuration]: https://help.metricool.com/looker-studio-error-incomplete-chart-configuration-a1o1t.md - [Looker Studio Error: Incompatible Fields]: https://help.metricool.com/looker-studio-error-incompatible-fields-3y45i.md - [Looker Studio Error: Invalid token]: https://help.metricool.com/looker-studio-error-invalid-token-7i2e4.md - [Looker Studio Connector Error: Multiple charts]: https://help.metricool.com/looker-studio-connector-error-multiple-charts-hfxkj.md ### Troubleshooting reporting - [Common errors when generating or downloading reports]: https://help.metricool.com/common-errors-when-generating-or-downloading-reports-0hdxv.md - [Why are thumbnails not showing in analytics and reports]: https://help.metricool.com/why-are-thumbnails-not-showing-in-analytics-and-reports-8505k.md ## API & Integrations ### Metricool MCP - [How to connect Metricool’s MCP]: https://help.metricool.com/how-to-connect-metricools-mcp-eqp9h.md - [Understanding MCPs: What They Are and How They Can Help Your Workflow]: https://help.metricool.com/understanding-mcps-what-they-are-and-how-they-can-help-your-workflow-xbv20.md - [Schedule and edit posts through an LLM with Metricool's MCP]: https://help.metricool.com/schedule-and-edit-posts-through-an-llm-with-metricools-mcp-p8y4b.md - [FAQs about the Metricool MCP]: https://help.metricool.com/faqs-about-the-metricool-mcp-1i3w0.md - [MCP vs API access: what is the difference?]: https://help.metricool.com/mcp-vs-api-access-what-is-the-difference-5y3ib.md ### Integrations via the Metricool API - [How to get an endpoint in Metricool to make API calls]: https://help.metricool.com/how-to-get-an-endpoint-in-metricool-to-make-api-calls-eclkf.md - [Common questions and errors when using the API ]: https://help.metricool.com/common-questions-and-errors-when-using-the-api-8x9nq.md - [Can I use Metricool with Tableau?]: https://help.metricool.com/can-i-use-metricool-with-tableau-53sxm.md - [Can I use Metricool with Power BI?]: https://help.metricool.com/can-i-use-metricool-with-power-bi-zecmt.md - [Can I use Metricool with n8n?]: https://help.metricool.com/can-i-use-metricool-with-n8n-45ex9.md - [Basic Guide for API Integration]: https://help.metricool.com/basic-guide-for-api-integration-r97af.md - [API Access: Export your Metricool data to other tools and automate tasks]: https://help.metricool.com/api-access-export-your-metricool-data-to-other-tools-and-automate-tasks-x8ln5.md - [Regenerate your API connection token]: https://help.metricool.com/regenerate-your-api-connection-token-d6cdf.md ### Integrations with external tools - [Make integration with Metricool]: https://help.metricool.com/make-integration-with-metricool-84rbq.md - [Chrome extension for social media]: https://help.metricool.com/chrome-extension-for-social-media-1tgyb.md - [Make flows with Metricool: step-by-step automations in video]: https://help.metricool.com/make-flows-with-metricool-step-by-step-automations-in-video-ph3t8.md - [Zapier with Metricool]: https://help.metricool.com/zapier-with-metricool-30mid.md ## SmartLinks - [SmartLinks in Metricool: full guide]: https://help.metricool.com/smartlinks-in-metricool-full-guide-p7p83.md - [FAQs about SmartLinks in Metricool]: https://help.metricool.com/faqs-about-smartlinks-in-metricool-hue3f.md - [How to Create and Edit a SmartLink in Metricool]: https://help.metricool.com/how-to-create-and-edit-a-smartlink-in-metricool-m8kdc.md - [How to add and update content in your SmartLink]: https://help.metricool.com/how-to-add-and-update-content-in-your-smartlink-nb2qw.md - [How to manage your SmartLinks in Metricool]: https://help.metricool.com/how-to-manage-your-smartlinks-in-metricool-slhx8.md - [How to interpret your SmartLink CTR in Metricool]: https://help.metricool.com/how-to-interpret-your-smartlink-ctr-in-metricool-ralsr.md - [How to analyze the performance of your SmartLinks in Metricool]: https://help.metricool.com/how-to-analyze-the-performance-of-your-smartlinks-in-metricool-0cu3k.md - [How to use SmartLinks as a link in your Bio]: https://help.metricool.com/how-to-use-smartlinks-as-a-link-in-your-bio-eco92.md ## Inbox - [Inbox Manager: How to manage messages and comments from Metricool]: https://help.metricool.com/inbox-manager-how-to-manage-messages-and-comments-from-metricool-s9zze.md - [Instagram Direct Messages don't display in my Inbox]: https://help.metricool.com/instagram-direct-messages-dont-display-in-my-inbox-wj79j.md - [Inbox : Saved Answers]: https://help.metricool.com/inbox-saved-answers-nught.md - [Adding notes in the Inbox]: https://help.metricool.com/adding-notes-in-the-inbox-mnka8.md - [Comments or messages not appearing in Inbox]: https://help.metricool.com/comments-or-messages-not-appearing-in-inbox-tmofe.md ## Ads on Metricool - [Conversions and Results in Meta Ads]: https://help.metricool.com/conversions-and-results-in-meta-ads-antg4.md - [How to Analyze Your Meta Ads Campaigns]: https://help.metricool.com/how-to-analyze-your-meta-ads-campaigns-rzn1q.md - [Ads Campaigns Management]: https://help.metricool.com/ads-campaigns-management-43b7j.md - [Create ads campaigns from Metricool]: https://help.metricool.com/create-ads-campaigns-from-metricool-s2zha.md - [How to Boost your Posts]: https://help.metricool.com/how-to-boost-your-posts-fr90h.md - [Google Ads Recommendations]: https://help.metricool.com/google-ads-recommendations-idjzp.md - [Google Ads Keywords]: https://help.metricool.com/google-ads-keywords-7953g.md - [Meta Ads campaign errors and troubleshooting]: https://help.metricool.com/meta-ads-campaign-errors-and-troubleshooting-7o5qe.md ## Mobile App - [Metricool Mobile App]: https://help.metricool.com/metricool-mobile-app-8nuhf.md - [Features available in the mobile app]: https://help.metricool.com/features-available-in-the-mobile-app-213ni.md - [How to log in to the Metricool app]: https://help.metricool.com/how-to-log-in-to-the-metricool-app-r0zyz.md - [How to share files from Google Drive to Metricool from your mobile ]: https://help.metricool.com/how-to-share-files-from-google-drive-to-metricool-from-your-mobile-1oxn3.md - [Premium Plan In App]: https://help.metricool.com/premium-plan-in-app-wd7w8.md - [Tracking permissions on iOS (Facebook and Instagram)]: https://help.metricool.com/tracking-permissions-on-ios-facebook-and-instagram-qtdx6.md - [Connection error with Metricool from the mobile app (Android)]: https://help.metricool.com/connection-error-with-metricool-from-the-mobile-app-android-kqd97.md - [I can’t log in to the Metricool iOS app]: https://help.metricool.com/i-cant-log-in-to-the-metricool-ios-app-7ktjb.md - [Metricool app does not display correctly on Android device]: https://help.metricool.com/metricool-app-does-not-display-correctly-on-android-device-wvbsm.md ## Affiliate program - [Metricool Affiliate Program]: https://help.metricool.com/metricool-affiliate-program-hzemr.md - [Affiliate Dashboard]: https://help.metricool.com/affiliate-dashboard-1klmi.md - [How to customize your affiliate link and generate trial codes]: https://help.metricool.com/how-to-customize-your-affiliate-link-and-generate-trial-codes-8ff81.md - [How to receive payments as a Metricool affiliate]: https://help.metricool.com/how-to-receive-payments-as-a-metricool-affiliate-5snfk.md ## White Label ### Welcome to Metricool White Label - [White Label for Agencies: Product Overview]: https://help.metricool.com/white-label-for-agencies-product-overview-wihqh.md - [Metricool White Label for Integrators]: https://help.metricool.com/metricool-white-label-for-integrators-u4jhq.md - [White Label for Agencies vs. White Label for Integrators: Learn the Difference]: https://help.metricool.com/white-label-for-agencies-vs-white-label-for-integrators-learn-the-difference-xo5mv.md ### White Label for Agencies (WLA) - [WLA: Primary Customization Parameters]: https://help.metricool.com/wla-primary-customization-parameters-0n78s.md - [WLA: Email Customization Parameters]: https://help.metricool.com/wla-email-customization-parameters-6g219.md - [WLA: About Clients, Roles, Brands and Teams]: https://help.metricool.com/wla-about-clients-roles-brands-and-teams-gi0xu.md - [WLA: White Label Roles vs. User Management Roles - Know the Difference]: https://help.metricool.com/wla-white-label-roles-vs-user-management-roles-know-the-difference-xg8nj.md - [WLA: Standing from your Client’s Point of View]: https://help.metricool.com/wla-standing-from-your-clients-point-of-view-6f4z8.md ### White Label for Integrators (WLI) - [WLI: Integration Methods]: https://help.metricool.com/wli-integration-methods-tryyk.md - [WLI: Common Errors during iframe Integration]: https://help.metricool.com/wli-common-errors-during-iframe-integration-8b1uz.md - [WLI: Iframe is not displayed on Safari]: https://help.metricool.com/wli-iframe-is-not-displayed-on-safari-6bduf.md - [WLI: Initial Customization]: https://help.metricool.com/wli-initial-customization-gdr89.md - [WLI: Iframe Customization]: https://help.metricool.com/wli-iframe-customization-br6fj.md - [Subdomain Customization via CNAME Integration]: https://help.metricool.com/subdomain-customization-via-cname-integration-awf53.md - [SMTP & Email considerations]: https://help.metricool.com/smtp-email-considerations-12hi3.md - [WLI: Advanced Access Tokens]: https://help.metricool.com/wli-advanced-access-tokens-ysh6y.md - [WLI: Mobile App access]: https://help.metricool.com/wli-mobile-app-access-bdgt2.md - [WLI: Final Considerations]: https://help.metricool.com/wli-final-considerations-h5x5p.md - [CNAME setup step-by-step]: https://help.metricool.com/cname-setup-step-by-step-7bk9s.md ### ... in progress This helpdesk is powered by Ferndesk. 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