White Label Limitations

1. Due to our collaboration with social networks and the need for them to identify the entity to which they grant permissions, the Metricool logo will be visible when you connect each of them, and cannot be hidden.
2. CSS customization is a tool that is difficult to maintain; therefore, it will only be applied in exceptional cases that have been previously evaluated by our technical team to ensure minimal difficulties during maintenance.
3. Even if it is possible to customize email addresses via SMTP, it will not be possible to modify the content of these emails, including the buttons that appear, the written content, or the link the buttons redirect to.
4. You will not be able to display the iframe correctly in your integration if you are working in a local development environment; it will only display when the work is online (on the web).
5. API integrations, such as Looker Studio, Zapier, and Make, will not be available for our integrators' end clients, as these services are not part of the White Label product.
6. The User Management feature is not available for the White Label, as it is a tool designed for internal communication between collaborators of an advertising agency, for example. It is included in the Custom plan for team management of Metricool at an internal level, but it is not offered among the White Label functionalities that you can provide to your end client on your website. However, sending publications by email for their approval from the Metricool calendar will be available.
7. Content approval is not available in the calendar, only by email, as mentioned before, due to the limitations in email customization.
8. The link where the printed information in the reports is displayed is not customizable, nor will it be possible to prevent the report preview pop-up, from opening automatically.

Additional Resources

Updated on: 04/11/2025