Password Requirements

Your Metricool account password must meet the following criteria:

Contain at least 1 uppercase letter
Contain at least 1 lowercase letter
Contain at least 1 number
Contain at least 1 special character
Be between 8 and 20 characters long

Reset password

If you don't remember your password, go to Metricool login page and click on "Forgot password".



Then, you can add the email associated with your Metricool account to receive an email to reset your password. If you registered with Facebook instead of with an email and password, the user email will be the one associated with your Facebook account.

Then, you will receive an email with a link to your account settings to add the new password.

Change password

If you are already logged into your Metricool account and want to change your current password, you will need to enter your old password to validate the change. If you don't remember it, you must log out of Metricool and click on Forgot your password? It will take you to Account Settings again to change it, but it will no longer ask you for the old one.

If you have not yet registered, you can do so here.

Two-step authentication

In Metricool you have the possibility to activate the two-step authentication. Here you can find all the information.

If you don't remember the email you registered with, please contact us through our support chat.

Updated on: 16/05/2025