🧹 When to clear your browser cache in Metricool

Clearing your browser cache can help fix several technical issues when using Metricool. Here are the most common situations where we recommend doing it:

• The wrong social media account is connected.

The browser might be keeping old sessions that interfere with proper login.

• You don’t see recent changes in your dashboard or published posts.

Sometimes the browser loads an outdated version of the page instead of the updated data.

• The tool isn’t working properly (visual glitches, freezes, partial loads).

Corrupted or outdated cache files can cause unexpected behavior.

• After an update or permissions change.

Clearing the cache ensures the browser applies recent changes correctly.

How to clear your browser cache

Follow these steps based on your browser. These apply to both Windows and macOS:

Google Chrome

1. Open the menu (three vertical dots in the top right).
2. Go to Settings > Privacy and security > Clear browsing data.
3. Check Cached images and files.
4. Click Clear data.

👉 Official Chrome instructions

Mozilla Firefox

1. Click the menu button (three lines at the top right).
2. Go to Settings > Privacy & Security.
3. Under Cookies and Site Data, click Clear Data….
4. Check Cached Web Content and click Clear.

👉 Official Firefox instructions

Microsoft Edge

1. Click the menu (three dots).
2. Select Settings > Privacy, search, and services.
3. Under Clear browsing data, click Choose what to clear.
4. Select Cached images and files and click Clear now.

👉 Official Edge instructions

Safari (macOS)

1. Go to Safari menu > Preferences.
2. In the Privacy tab, click Manage Website Data….
3. Click Remove All to delete all stored data.

👉 Official Safari instructions for Mac

Safari on iPhone/iPad

1. Go to Settings > Safari.
2. Tap Clear History and Website Data.

👉 Official Safari instructions for iOS

Updated on: 04/08/2025