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Why am I being charged VAT on my invoice?

This article is for informational purposes only. Tax situations may vary depending on the regulations in your country. If you have questions, we recommend consulting a tax advisor.


How taxes work on your Metricool subscription


When you purchase a paid plan, Metricool automatically applies the correct tax rules based on the country selected in your Plan & Billing area.

This includes VAT (Value Added Tax) if applicable.


Which countries apply VAT and how much?


If you're in the European Union, VAT is calculated based on your country:


Country

VAT %

Germany

19%

Spain

21%

France

20%

Italy

22%

Netherlands

21%

Ireland

23%

Belgium

21%

Portugal

23%

Poland

23%

Sweden

25%

Finland

24%


💡 Note: If you enter a valid VAT number registered in the VIES system, your purchase will not include VAT. More details below.


What is the VIES system?


VIES (VAT Information Exchange System) is the European tool that verifies whether a VAT number is valid for intra-EU B2B transactions.

If your company is registered in VIES, the transaction is treated as intra-community and VAT is not applied.


📌 You can check your VAT number here:

https://ec.europa.eu/taxation_customs/vies/


Countries using VIES (all EU member states):


  • Germany
  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Slovakia
  • Slovenia
  • Spain
  • Estonia
  • Finland
  • France
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Sweden


What happens if VAT is not applied?


Not charging VAT doesn’t necessarily mean you’re exempt from taxes.


It depends on your country’s legislation:


  • 🏢 Customers in the EU with a VAT number registered in VIES:

Metricool won’t charge VAT, but you must self-account for the VAT in your country according to local tax obligations.


  • 🌎 Customers outside the EU:

Metricool doesn’t charge VAT. In many cases, the purchase is completely exempt, but in some countries, taxes on foreign digital services may still apply. We recommend checking with a tax advisor.


❓ Frequently Asked Questions


Can I remove VAT from my invoices?

Yes, if you're in the EU and have a valid VAT number registered in VIES. Just make sure it’s correctly added in your billing section.


What if I’m outside the EU and VAT is showing on my invoice?

Check that the country listed in your Plan & Billing area is correct. If you’re outside the EU, VAT shouldn’t be applied.


Are Metricool invoices valid for accounting?

Yes. You can download your invoices from your profile under Plan & Billing. They include all required tax details.


Do I need to declare VAT even if Metricool doesn’t charge it?

It depends on your country’s tax laws. If you're in the EU with a valid VAT number, yes. If you're outside the EU, maybe not, but we recommend confirming with your tax advisor.


What if I’m a freelancer without a VAT number?

If you're in the EU and don’t have a VAT number, the VAT for your country will be applied.


If you have questions about your billing, contact our support team via chat or email us at help@metricool.com.


Updated on: 04/06/2025

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