Why am I being charged VAT on my invoice?
This article is for informational purposes only. Tax situations may vary depending on the regulations in your country. If you have questions, we recommend consulting a tax advisor.
When you purchase a paid plan, Metricool automatically applies the correct tax rules based on the country selected in your Plan & Billing area.
This includes VAT (Value Added Tax) if applicable.
If you're in the European Union, VAT is calculated based on your country:
💡 Note: If you enter a valid VAT number registered in the VIES system, your purchase will not include VAT. More details below.
VIES (VAT Information Exchange System) is the European tool that verifies whether a VAT number is valid for intra-EU B2B transactions.
If your company is registered in VIES, the transaction is treated as intra-community and VAT is not applied.
📌 You can check your VAT number here:
https://ec.europa.eu/taxation_customs/vies/
Germany
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Slovakia
Slovenia
Spain
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Sweden
Not charging VAT doesn’t necessarily mean you’re exempt from taxes.
It depends on your country’s legislation:
🏢 Customers in the EU with a VAT number registered in VIES:
Metricool won’t charge VAT, but you must self-account for the VAT in your country according to local tax obligations.
🌎 Customers outside the EU:
Metricool doesn’t charge VAT. In many cases, the purchase is completely exempt, but in some countries, taxes on foreign digital services may still apply. We recommend checking with a tax advisor.
Can I remove VAT from my invoices?
Yes, if you're in the EU and have a valid VAT number registered in VIES. Just make sure it’s correctly added in your billing section.
What if I’m outside the EU and VAT is showing on my invoice?
Check that the country listed in your Plan & Billing area is correct. If you’re outside the EU, VAT shouldn’t be applied.
Are Metricool invoices valid for accounting?
Yes. You can download your invoices from your profile under Plan & Billing. They include all required tax details.
Do I need to declare VAT even if Metricool doesn’t charge it?
It depends on your country’s tax laws. If you're in the EU with a valid VAT number, yes. If you're outside the EU, maybe not, but we recommend confirming with your tax advisor.
What if I’m a freelancer without a VAT number?
If you're in the EU and don’t have a VAT number, the VAT for your country will be applied.
If you have questions about your billing, contact our support team via chat or email us at help@metricool.com.
How taxes work on your Metricool subscription
When you purchase a paid plan, Metricool automatically applies the correct tax rules based on the country selected in your Plan & Billing area.
This includes VAT (Value Added Tax) if applicable.
Which countries apply VAT and how much?
If you're in the European Union, VAT is calculated based on your country:
| Country | VAT % |
|---|---|
| Germany | 19% |
| Spain | 21% |
| France | 20% |
| Italy | 22% |
| Netherlands | 21% |
| Ireland | 23% |
| Belgium | 21% |
| Portugal | 23% |
| Poland | 23% |
| Sweden | 25% |
| Finland | 24% |
💡 Note: If you enter a valid VAT number registered in the VIES system, your purchase will not include VAT. More details below.
What is the VIES system?
VIES (VAT Information Exchange System) is the European tool that verifies whether a VAT number is valid for intra-EU B2B transactions.
If your company is registered in VIES, the transaction is treated as intra-community and VAT is not applied.
📌 You can check your VAT number here:
https://ec.europa.eu/taxation_customs/vies/
Countries using VIES (all EU member states):
Germany
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Slovakia
Slovenia
Spain
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Sweden
What happens if VAT is not applied?
Not charging VAT doesn’t necessarily mean you’re exempt from taxes.
It depends on your country’s legislation:
🏢 Customers in the EU with a VAT number registered in VIES:
Metricool won’t charge VAT, but you must self-account for the VAT in your country according to local tax obligations.
🌎 Customers outside the EU:
Metricool doesn’t charge VAT. In many cases, the purchase is completely exempt, but in some countries, taxes on foreign digital services may still apply. We recommend checking with a tax advisor.
❓ Frequently Asked Questions
Can I remove VAT from my invoices?
Yes, if you're in the EU and have a valid VAT number registered in VIES. Just make sure it’s correctly added in your billing section.
What if I’m outside the EU and VAT is showing on my invoice?
Check that the country listed in your Plan & Billing area is correct. If you’re outside the EU, VAT shouldn’t be applied.
Are Metricool invoices valid for accounting?
Yes. You can download your invoices from your profile under Plan & Billing. They include all required tax details.
Do I need to declare VAT even if Metricool doesn’t charge it?
It depends on your country’s tax laws. If you're in the EU with a valid VAT number, yes. If you're outside the EU, maybe not, but we recommend confirming with your tax advisor.
What if I’m a freelancer without a VAT number?
If you're in the EU and don’t have a VAT number, the VAT for your country will be applied.
If you have questions about your billing, contact our support team via chat or email us at help@metricool.com.
Updated on: 29/05/2025
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