Common Publishing Errors

It may happen that when publishing in the scheduler, an error message is displayed. Below, we show you the most common errors and recommendations for solving them by social network.

Facebook

Check the article Facebook posting errors & troubleshooting for more details.

Instagram

Check the article Instagram posting errors & troubleshooting for more details.

LinkedIn

➡️ Code 403: Accessing this video resource is forbidden. Please check your permissions for this resource.

This error indicates that you do not have sufficient permissions to post. Remember that you need super administrator permissions. You can easily check this within LinkedIn by going to the top right "Me" menu > Click on the company name > Settings > Manage Admins.

TikTok

➡️ photo_pull_failed

This error occurs because the TikTok server failed to download the image and the timeout expired. The recommendation would be to create a new post (not duplicate the existing one) and retry. You can find more details about this error and similar ones in the API documentation here.

YouTube

➡️ You have reached your Metricool account limit

This error means you have reached your posting limit on Metricool for YouTube. Keep in mind that these limits are per 24-hour period, not by calendar day.
FREE Plan: 10 posts every 24 hours
Premium Plan: 20 posts every 24 hours.
To check if you can post, count the last 24 hours from the current time; if there are fewer posts than the set limit, you can post.

➡️ The authenticated user doesn't have permissions to upload and set custom video thumbnails.

This warning (the video is published) means the account doesn’t have the feature enabled to set custom thumbnails when uploading via the API. The channel owner needs to verify the YouTube account and make sure the “custom thumbnails” option is turned on. You can check the details here.

Updated on: 13/05/2025