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How to set up notifications

What types of posts require manual publishing?


In general, you can schedule and autopublish content to all social networks from Metricool. However, there are exceptions for Instagram and TikTok where some posts must be published manually via a notification.


For TikTok, this applies when the video doesn't meet the requirements for automatic publishing—for example, if you're adding music from TikTok’s library or using in-app effects and features.


In Instagram's case, manual publishing is required for Stories posted by Creator accounts, those with interactive elements like links or mentions, or videos that include trending music. Any content that doesn't meet the platform’s autopublishing conditions must be posted manually.


👉 See full details on how manual publishing works


Set up notifications


You can receive your publication notification by e-mail or by our mobile app (recommended option).



  • Push notification via mobile


To set up your push notifications on your mobile device, follow these steps:


  1. Download our app on your iOS / Android phone.
  2. Login to Metricool to link your device with your account.
  3. Access the planner > notifications
  4. Select "On my mobile device" from the drop-down menu.
  5. Enable the device
  6. Click on Save


💡 We recommend using the Save and send a test option to make sure you receive the notifications correctly


From now on, if you have the autopublish option turned off, when it's time to publish, you will receive a notification. Click on the notification and the media will be downloaded to your gallery and the text will be automatically copied to the clipboard and redirect you to the Instagram app. Follow the usual process of posting from Instagram.


👉 Already set everything up but still not getting notifications? Check here what you can try.


  • E-mail notification


If you prefer to receive notifications in your email, follow these steps:


  1. Go to the scheduler > notifications
  2. Select "In my e-mail" in the drop-down menu.
  3. Enter your e-mail account
  4. Click on Add
  5. Click on Save


⚠️ Some browsers do not allow the download of multimedia content, so the process may be less fluid. We recommend that you opt for mobile notification


If you're on an Advanced or Enterprise plan and have shared brands, you'll see the “My Team” tab in addition to “My Settings” (which is visible to each team member). Only the account owner can view the “My Team” tab, which shows the devices and active emails of all members. Each user must set up their own notifications from their “My Settings” tab.


Updated on: 23/07/2025

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