The auto publication option is only available for feed posts with a single image or video. You can schedule the rest of content with Metricool: stories, carousels, reels and videos over 60 seconds, but the publication process will be manual through an email or app notification.

If you haven't received the email or push-notification to post on Instagram, first you should check that it is set up correctly. You can check it in Planning > Notifications.

If everything seems correct, in the same window you have the option to send a test to yourself and confirm that you can receive notifications. If you have configured it to receive the notification to your mobile phone, make sure that you are correctly logged into our app and confirm that the device is connected to the tool and is available for selection.

If it does not appear correctly connected or you still do not receive the notification, please contact our support service through the chat available within the tool.
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