Refresh the current connection

It is possible that at some point you may need to refresh the current connection, the usual reasons are:

changes in the API's of the social networks
update of the permissions previously granted to Metricool.
For example, if there is a change of admin in Facebook or if the permissions have expired, as is often the case in LinkedIn.

You will not be able to use some Metricool functions until you refresh your connection.

How to refresh the connection?

To refresh the current connection, follow these steps:

Access the connections dahboard.
Disconnect the current connection by clicking on the X next to the account name.
Click on "Connect". A pop-up window for the social network will appear.
Log in with the account credentials (or click continue if you are already logged in).

Once reconnected the data will be automatically synchronized again.

If required, you will need to accept all permissions again.

Updated on: 24/03/2025