First steps | Metricool

Connection Dashboard
Dashboard access There are two ways to access the Connection Dashboard: Top right drop-drown menu > Connections Choose the brand (top right drop-down menu) > Analytics> Brand settings Options In the Connection dashboard ** you can: ** Connect **social profiles ** Add new brands. ** Change the **name and iSome readers
How to connect social media and ad platforms to Metricool
Available connections You can connect one social profile of each of the following social media and ad platforms to each brand: A web/blog A Facebook page or group. A professional Instagram account: Business or creator A Twitter account. A LinkedIn company page or personal profile (not available on Free plans). A Pinterest account. A TikTok account. A Google My Business location. A YouTube Channel. A Twitch channel. A Facebook Ads account. A Google Ads account. AVery popular
Metricool Interface Overview
Menu at the top Metricool is organized into 5 big blocks that you can choose from the menu at the top: Analytics: Where you can find all the relevant metrics of your social profiles connected to Metricool. In this section, you have access to the functionality of Hashtag Tracker and the generation of reports. Inbox: To manage your messages and comments on social networks. **PlanFew readers
Instagram Connection to Metricool
What kind of accounts can be connected Only professional accounts, business or creator, can be connected to Metricool (not personal profiles). Also note that automatic publication is only for business accounts, with Creator accounts the publication is manual. If you want to check what type of Instagram account you have, go to Profile > Settings > Account from your Instagram mobile app. If your InstagramVery popular
Main differences between FREE and PREMIUM plans
What is a FREE account and its limitations **If you want to learn more about all our plans and their characteristics, click here ** A FREE account has no cost and allows you to have a brand to connect one profile from each social platform, except LinkedIn. Main limitations of the FREE account You can only manage one brand and you cannot delete it to connect new social profiles. No integration with LinkedIn. Maximum **3 months ofSome readers
My Facebook Page does not appear in the list to connect
What to check If you cannot connect your Facebook Page because it does not display in the list, ensure that you admin the Facebook page you want to connect to Metricool. You can see how to check your role here. If you have the admin role, try to** renew the permissions**. To do so, you must follow these steps:Few readers
Account Structure: User, Brand and Social Profiles
Structure of your Metricool account Each Metricool account has three "levels": User: It identifies with the Metricool account you created when you first registered and is associated with an email address. To access the account info you must click on the top right menu and then Account Settings. There you can modify everything related to the Metricool account: Personal data, credentials, settings, subscription... ![](https://storage.crisp.chat/usFew readers
Historical data available
How much history is automatically recovered? Two months. The historical data for the previous two months will display when you connect a new social media profile to Metricool for first time. The only exception is the number of Twitter and Instagram followers, YouTube subscribers and Instagram stories, which cannot be known prior to the day of the connection to Metricool. Metricool will collect these metrics from the moment of connection. Is it possible to recover moreFew readers
I haven't received the confirmation email
What to do? If you haven't received the confirmation email to enable your Metricool account, make sure it is not in the spam or junk mail box. For Gmail accounts, it may not appear in the main tab, but in the Social or Promotions tab. If you still don't receive it, please contact our support service through the chat available in the tool.Few readers
Data from two accounts are mixed
Why does this happen? The data from two accounts can be mixed because the account from which you get your historical data was connected first. FREE accounts Free Metricool accounts cannot be used to monitor multiple brands, only one. If you disconnect a social profile, the data synchronized so far is not deleted. If you then connect another one, only the data synchronized from that day onward will be from the new profile. If you need to monitor multiple brands at the same time,Few readers
Metricool Mobile App
Where to download Our Metricool mobile app is very easy to use, and can come in very handy if you don't have a PC in front of you. It is available on: Android iOS How to access If you are already registered with Metricool. You can download the app and log in with username and password or, with your Facebook account (only available fFew readers