Connection error with Metricool from the mobile app (Android)
What to check
If a Connection with Metricool error indicates that we cannot contact our servers, you should check on the mobile device that a firewall, antivirus, or other application is not configured, preventing the connection to metricol.com.
- If your mobile device is connected to the Internet via Wi-Fi, try connecting via mobile data. This helps rule out a firewall or company network causing the block. If it still doesn't work. Try the following:
- It would be necessary to confirm that the private DNS has nothing configured from the mobile device. You can check it out following these steps (which may vary slightly depending on the Android device): Settings > Connection:
Updated on: 01/07/2025
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