Inbox : Saved Answers

How to create your anwser?

This feature allows you to save answers that you use on a recurring basis to reply your messages.

To save an answer in Metricool:

1. Open the inbox and click on a message.

2. Select the folder icon

3. Click on New answer.

4. Add a title, any tags, and a description, which will be the reply you send.

5. Click Save (You also have the option to toggle on “Save for all brands”).

💡 When the option "Save for all brands" is enabled, you will see this answer available for all the brands you manage. If you want other team members in this brand to see this saved answer, turn this option off.

Search saved answers

The search engine allows you to find your answers by keyword and you can also filter by tags.

On each label, you will see the number of saved answers.