First steps

How to log in to Metricool from the website

Updated 2 months ago

How to access your Metricool account

Logging in to Metricool allows you to access your account from any web browser to manage your social networks, analyze metrics, and plan content. You can quickly log in using your Google account, Facebook account, or your email address and password.

If this is your first time using Metricool, make sure you have activated your account by clicking the link you received by email when you signed up.

Below are the steps to follow:

  1. Go to the login page

Open your browser and go to https://app.metricool.com/login.

  1. Choose your login method

You have three options to log in:

➡️ With Google

  • Click the "Google" button

  • Select the Google account you used to sign up

  • Grant access if prompted

➡️ With Facebook (only available on FREE plans)

  • Click the "Facebook" button

  • Log in to your Facebook account if you are not already logged in

  • Authorize access to Metricool

➡️ With email and password

  • Enter your email address in the first field

  • Enter your password in the second field (you can use the eye icon to see it while typing)

  • Click "Log in"

  1. Security verification (if two-factor authentication is enabled)

If you have enabled two-factor authentication, after entering your credentials you will be asked for a verification code from your authenticator app. Enter it to continue.

  1. Access the dashboard

Once successfully authenticated, you will be automatically redirected to your Metricool dashboard, where you can manage your brands and social profiles.

Check How to recover or change your Metricool password if you don't remember your password.

Common login issues

I can't log in with my credentials

Make sure you are using the correct email address you signed up with. If you're not sure, try recovering your password or check if you signed up using Google or Facebook instead of email.

It says my account doesn't exist

This usually happens if:

  • You used a different email address to sign up

  • You didn't complete the account activation process (check the confirmation email)

  • You signed up using Google or Facebook, not email and password

I changed my password but it still doesn't work

After changing your password:

  • Clear your browser cache and cookies

  • Completely close the browser

  • Open it again and try logging in

Check How to clear browser session data for Metricool for detailed instructions.

I don't receive the password recovery email

Check the following:

  • Spam or promotions folder

  • Make sure your email address is spelled correctly

  • Wait 10–20 minutes, sometimes there are delays

  • If the issue persists, contact support

Google or Facebook login doesn't work

If you experience errors with social login:

  • Make sure you are logged in to that social network in your browser

  • Try using incognito/private mode

Security tips

  • Do not share your password with anyone. If you need to give access to your team, use Metricool's collaborator system

  • Use a strong password with uppercase letters, lowercase letters, numbers, and special characters

  • Enable two-factor authentication for extra account protection

  • Log out if you use a shared computer. You can manage active sessions from your account

If you need to close open sessions for security reasons, check How to close active Metricool sessions

Don't have an account yet?

If you don't have an account yet, click here to go directly to the registration form.

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