Account Management and Billing

Account settings and shortcuts

How to verify your account access and your plan limits

How to recover or change your Metricool password

How to close active Metricool sessions

Metricool Two-factor authentication

How to clear browser session data (local storage) for Metricool

How to clear your browser cache

How to open your browser in incognito or private mode

How to add or delete brands to your account

How to setup a brand?

Shared Brands in Metricool

User management in Metricool

Sharing and transferring brands on Metricool

How to see the owner of a brand

Data from two accounts are mixed

Plans, add-ons, and API access explained

How to manage my plan in Metricool

Available payment methods in Metricool

How to redeem a promotional code in Metricool

How to download or receive my invoices by email?

Your Guide to the X/Twitter Add-On

Metricool Refund Policy

Subscription Model in SaaS

Why am I being charged VAT on my invoice?

How to change your payment method

Metricool’s billing and tax information

Is it possible to correct the details of an issued invoice in Metricool?

Update your billing information

Why an error appears when completing billing information in Metricool

Reactivate your paid plan

Your Guide to the Advanced Analytics Add-On

How to check your current plan in Metricool

Data Processing Agreement (DPA)

Use of Cookies in Metricool

Manage or Unsubscribe from Commercial Communications