Tracking permissions on iOS (Facebook and Instagram)
Updated 3 months ago
Allow tracking permissions in the Metricool app
To connect your Facebook page or Instagram account from the app, starting from iOS 17, it is mandatory to accept tracking permissions, otherwise, the connection will fail.
During the first connection in the Metricool app, you must click allow. If you previously denied tracking, you can change the settings in iOS settings > Metricool > Allow Tracking.
Note: The steps might vary slightly depending on the iOS version you have installed. You can find more information on how to manage tracking permissions in the official Apple documentation.
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