Connection failure

If you're trying to connect your YouTube channel to Metricooland see the message " Channel not found: the connected account doesn’t manage any channel", it means the email you’re using isn’t linked to a YouTube channel.

We recommend double-checking that you're using the right account—here’s how to do it.

Check Channel and Account

To check the account (email) and view all the channels, click on the profile and select 'change account.' You can view the email of the account and see all the channels by clicking 'view all channels.'

The account has no channel?

• If you are the owner of the account and no channels are appearing, refer to YouTube's help center on 'Create a YouTube channel'.

• If the channel you want to connect belongs to someone else, you will need to request admin permissions for the channel on your account.

Managing permissions on YouTube

Refer to the article "YouTube channel permissions" for all the details.

Updated on: 19/05/2025