Invalid token

If you see this message in your Looker Studio report: E012: error getting brands for your account. Maybe your token is not valid... it means the connection token between Metricool and Looker Studio is no longer valid.

✅ How to fix it?

You’ll need to update your current API Key/Token 👉 Check out this article to learn how to change your API Key / Token in Looker Studio

📝 The error code may vary (for example, it might not always be E012), but if the message includes "maybe your token is not valid", the issue is usually the same: the token is no longer valid.

Updated on: 10/04/2025