Only manual publishing notifications are sent via push to your mobile. All other notifications (errors, payments, approvals, disconnections, ads campaigns) are sent via email only.
Notifications in Metricool: Complete guide
Metricool sends automatic notifications by email and push (only for publishing) to keep you informed about your posts, approvals, security, and payments.
Quick reference
Notification type | Channel | Configurable | Description |
|---|---|---|---|
Manual publishing | Push or Email | ✅ | Alert when a post needs to be published manually |
Content approval | ✅ | Notifies reviewers about pending posts | |
Publishing error | ❌ | Alerts when a scheduled post fails | |
Account disconnection | ❌ | Alerts when a social network or website is disconnected | |
Failed payment | ❌ | Warning when subscription payment fails | |
Email verification code (ads campaigns) | ❌ | Code sent during Google and Meta Ads campaign creation |
Free plan limit notification: When you're close to reaching the 20 post limit on the Free plan, Metricool automatically sends you an email alert. This notification cannot be configured and is only sent to Free plan users.
Types of notifications
Notifications you can configure
Manual publishing notifications
When a post cannot be published automatically (for example, Instagram Stories with mentions or links, or TikTok videos), Metricool sends you a notification at the scheduled time.
Push (recommended): Mobile notification that downloads the content to your gallery, copies the text to your clipboard, and opens the social media app.
Email: Message with the content and a link to publish.
This is the only notification you can receive via push on your mobile. All other notifications are sent via email only.
Setup: Planner > three dots (⋮) > Notifications > My settings.
See How to set up notifications for manual publishing and How to publish manually via notification for full details.
Content approval notifications
When you send a post for review, you can choose whether to send an email to the assigned reviewer with the content and buttons to approve or reject directly from the email.
Channel: Email only. Activated or deactivated when sending each post for review.
See How notifications work in post approval and How to send posts for review for full details.
Automatic notifications (not configurable)
These notifications are sent automatically by email and cannot be disabled because they are critical for your account's functioning.
Publishing error notifications
If a post fails (for example, processing or permission issues), you automatically receive an email informing you of the error.
TikTok and Instagram only: If a publishing error occurs on TikTok or Instagram and you have mobile push notifications enabled, you will also receive a push notification on your device. This works like a manual publishing notification, allowing you to publish the post at the scheduled time. This only works for these two platforms because they are the only ones that support manual publishing.
Website disconnection:
If your website has not recorded any visits for 3 consecutive days, Metricool automatically disconnects it. You will receive an email explaining that the tracking code has not detected recent visits and that you need to reinstall it.
Failed payment notifications
If a subscription payment fails, Metricool sends you a warning email. The system retries the charge for several days, and if not resolved, your account automatically downgrades to the Free plan.
See Failed payments: Troubleshooting and FAQs for more details.
Email verification code (ads campaigns)
When creating Google Ads or Meta Ads campaigns from Metricool, a verification code is sent to your email as a security measure before completing the campaign creation. This code is required in the final step to confirm and send the campaign for platform review.
See Create ads campaigns from Metricool for full details.
FAQs
What notifications can I receive on my mobile?
Can I disable error or payment notifications?
No, these notifications are automatic and important for keeping you informed about critical issues with your account.
Do I receive notifications when my content is approved or rejected?
No, currently there are no notifications for content creators. The status is updated in the calendar.
Are there notifications for Inbox messages or comments?
No, Metricool does not send notifications when messages or comments arrive. You must check the Inbox manually from the web platform or mobile app.
Can I add multiple devices or emails for publishing notifications?
Yes, you can configure multiple mobile devices and email addresses in "My settings."
Are notifications available on all plans?
Yes, all notifications are available on all plans (Free, Starter, Advanced).
How do I receive the Metricool monthly summary?
The monthly summary is an optional email you can activate from Account Settings > Account > Monthly summary. It's not an automatic notification but a monthly report sent between the 3rd and the 5th of each month.
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