The Posts list and the Collaborations list pull from different Instagram API endpoints. The collaborative media endpoint doesn't support the Insights API and only returns a fixed set of counters, while the views counter is a playback count that Instagram populates only for video content.
Why views are missing for Instagram collaborative posts
Updated 2 months ago
Views can be missing for an Instagram collaborative post because Instagram doesn't share that data for every kind of collaboration. This happens in two cases: the post is a photo or a carousel, or it's a Reel whose creator hid the view count.
Photo and carousel collaborations
Instagram only tracks views for video content. Photo and carousel collaborations never have a views count, so this field is always empty for them — this isn't a sync issue.
Reels with a hidden view count
Whoever publishes a Reel can hide its view count from everyone, including collaborators. When it's hidden, Instagram doesn't share that number, so it shows empty in Metricool while the other metrics — likes, comments, saves, and shares — still display normally.
Both cases come from a restriction Instagram applies at the API level, not from a data gap in Metricool.
Why does the same post show views in my Posts list but not in Collaborations?
For the full list of Collaborations metrics, see Instagram Collaborations metrics.
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