Plans and billing

Available payment methods in Metricool

Available payment methods

You can pay for your Metricool subscription securely using the following methods:

💳 Credit or debit card

We accept major credit and debit cards (Visa, Mastercard, etc.).

⚠️ Prepaid or virtual cards are not accepted.

How to pay with a card:

  1. On the payment page, choose card.

  2. Enter your card details: number, expiration date, and security code (CVV).

  3. Complete your bank's verification process (may require an SMS code or app approval).

  4. Confirm the payment.

Make sure:

  • Your card is enabled for online and international payments.

  • You have sufficient funds and haven’t reached your spending limit.

  • Your card supports recurring payments on subscription platforms.

  • You can access the verification method required by your bank (some cards need confirmation for each charge).

💻 PayPal

You can also pay using your PayPal account.

How to pay with PayPal:

  1. On the payment page, select PayPal.

  2. You'll be redirected to PayPal to log in.

  3. Confirm the payment and you’ll return to Metricool automatically.

✅ Make sure your PayPal account is verified and linked to a valid funding method (card or bank account).

For more info on adding a payment method in PayPal, check their Help Center.

ℹ️ Additional payment info

  • Billing details required: You must complete your billing info, whether you’re an individual or a company.

  • Auto-renewal: Subscriptions renew automatically based on the selected billing cycle (monthly or yearly), while active.

  • Currency and pricing: Prices are displayed in euros (€) or dollars ($). Charges are processed in the selected currency.

  • Bank verification: Some banks may require additional authentication (like a code sent to your phone) to approve the payment.

  • Balance and limits: Make sure your card has enough funds and is not restricted for online or international payments.

  • Invoice: After payment, the invoice will be available under Plan & Billing > Payment History. You can also choose to receive future invoices via email.

  • Updating your payment method: You can change your payment method anytime in your billing settings.

  • Taxes: In some cases, VAT is added depending on your country. More info here: Why am I charged VAT on my invoice?

Having trouble with your payment?

👉 Check the most common issues and how to fix them here: Payment failures: Troubleshooting and FAQs

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