Available payment methods

You can pay for your Metricool subscription securely using the following methods:

💳 Credit or debit card

We accept major credit and debit cards (Visa, Mastercard, etc.).

⚠️ Prepaid or virtual cards are not accepted.

How to pay with a card:

1. On the payment page, choose card.
2. Enter your card details: number, expiration date, and security code (CVV).
3. Complete your bank's verification process (may require an SMS code or app approval).
4. Confirm the payment.

Make sure:

• Your card is enabled for online and international payments.
• You have sufficient funds and haven’t reached your spending limit.
• Your card supports recurring payments on subscription platforms.
• You can access the verification method required by your bank (some cards need confirmation for each charge).

💻 PayPal

You can also pay using your PayPal account.

How to pay with PayPal:

1. On the payment page, select PayPal.
2. You'll be redirected to PayPal to log in.
3. Confirm the payment and you’ll return to Metricool automatically.

✅ Make sure your PayPal account is verified and linked to a valid funding method (card or bank account).

For more info on adding a payment method in PayPal, check their Help Center.

ℹ️ Additional payment info

• Billing details required: You must complete your billing info, whether you’re an individual or a company.
• Auto-renewal: Subscriptions renew automatically based on the selected billing cycle (monthly or yearly), while active.
• Currency and pricing: Prices are displayed in euros (€) or dollars ($). Charges are processed in the selected currency.
• Bank verification: Some banks may require additional authentication (like a code sent to your phone) to approve the payment.
• Balance and limits: Make sure your card has enough funds and is not restricted for online or international payments.
• Invoice: After payment, the invoice will be available under Plan & Billing > Payment History. You can also choose to receive future invoices via email.
• Updating your payment method: You can change your payment method anytime in your billing settings.
• Taxes: In some cases, VAT is added depending on your country. More info here: Why am I charged VAT on my invoice?

Having trouble with your payment?

👉 Check the most common issues and how to fix them here: Payment failures: Troubleshooting and FAQs

Updated on: 16/07/2025