Yes. The role applies to every brand in the organization, including future ones.
Add a team member in Metricool
Updated 2 weeks ago
Add someone as a team member when they need the same role in all your brands, including brands you add later. They also receive the organization permissions of their role, so they can help you manage brands, roles, and other team members.
Team members are available on Advanced plans and White Label for Agencies. Plans with a single access, like Free and Starter, can't add team members. To give someone access to specific brands only, add a collaborator instead.
Before you start
You need to be the owner, or a team member whose role includes the Manage team members permission.
Choose the role first. A team member has one role for the whole organization. If none of the default roles fits, create a custom role with the brand and organization permissions you need.
How to add a team member
In the top-right menu, click the three horizontal stripes and select User management.
If you have access to more than one organization, select the right one in the Organization selector.
Open the Team members tab and click Add team member.
Enter the person's email address in E-mail. This field is required.
Open the Role drop-down and select a role. Only the roles of the selected organization appear.
Click Add.
The role applies to every brand in the organization, including future ones, so you don't need to choose brands.
Invitations sent by email expire after 24 hours. If the invited person hasn't accepted the invitation after that time, you can send it again. See Resend the invitation below.
What you see in the Team members tab
The list shows each team member with their Role and their Permissions. For roles with several permissions, you see the first ones and a View remaining permissions link to open the rest.
The owner always appears first, with the Owner role and All permissions. You can't change or remove the owner.
Change a team member's role
In the Team members tab, click the three-dot icon at the end of the person's row.
Select Change role.
Choose the new role and confirm.
The new role applies to every brand in the organization.
Resend the invitation
If the invited person hasn't accepted the invitation after 24 hours, click the three-dot icon at the end of their row and select Resend link. You can resend the link once every hour. The option is unavailable once the person has joined.
Remove a team member
In the Team members tab, click the three-dot icon at the end of the person's row.
Select Remove.
They lose access to all the organization's brands.
If the person is already a collaborator
A person can't be a team member and a collaborator in the same organization at the same time.
Add a collaborator as a team member: they move to the Team members tab and disappear from the Collaborators tab.
Remove them as a team member later: they don't go back to being a collaborator, and their previous brand access isn't restored. Add them again as a collaborator if they still need it.
Add a team member as a collaborator: you will see an error. Remove them from the team first.
FAQs
Do team members get access to brands I add later?
Can a team member add or delete brands?
Yes, if their role includes the Manage brands permission.
Can a team member change my plan or billing?
No. Only the owner manages the subscription and billing information.
Can a team member have a different role in each brand?
No. A team member has one role that applies to the whole organization. If you need a different role in each brand, add the person as a collaborator.
Can a team member add other team members?
Yes, if their role includes the Manage team members permission.
Can I change a team member's role later?
Yes. Use Change role in the three-dot menu of their row.
How long is an email invitation valid?
Invitations sent by email expire after 24 hours. If the invited person hasn't accepted it by then, you can send it again with Resend link.
How do I resend an invitation?
Go to the Team members tab in User management, click the three-dot icon at the end of the person's row, and select Resend link. You can resend the link once every hour.
Related articles
Was this helpful?
Was this helpful?