Metricool
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Go to website
Back
Articles on:Account Management and Billing
Manage your Metricool account

Categories

  • First steps
  • Account Management and Billing
  • Social networks and connections
  • Planning
  • Analyze and Report
  • Looker Studio
  • SmartLinks
  • Inbox
  • Ads on Metricool
  • Affiliate program
  • White label
  • Integrations with Metricool
Brands and Users
  • Shared Brands in Metricool
    Everything you need to know about shared brands in MetricoolFew readers
  • User Management
    With the User Management feature, you can grant access to one or more brands to other people by choosing from various levels of permissionsPopular
  • How to add or delete brands to your account
    🔄 Learn how to add or remove brands in your Metricool account and manage them effortlessly.Few readers
  • How to setup a brand?
    🏷️ Set up a brand in Metricool and start managing your social media like a pro.Few readers
  • Sharing and transferring brands on Metricool
    🔄 Learn how to share and transfer brand ownership on Metricool to collaborate efficiently with team members or clients.Few readers
  • My tasks
    ✅ Stay organized with My Tasks in Metricool and boost your productivity.Few readers
  • Data from two accounts are mixed
    ⚠️ Fix issues when data from two accounts is getting mixed up in Metricool.Few readers
Plans and billing
  • Your Guide to the New X/Twitter Add-On
    🐦 Explore the new X Twitter add-on in Metricool and learn how to make the most of this integration.Few readers
  • How to change my plan?
    💳 Learn how to upgrade or change your Metricool plan easily.Few readers
  • How to download my invoices?
    📂 Learn how to download and manage your invoices in Metricool easily.Few readers
  • Update your billing information
    💳 Learn how to update your billing details in Metricool easily.Few readers
  • Failed Payments: Troubleshooting and FAQ's
    💳 Facing failed payments? This guide walks you through common issues and steps to resolve them quickly.Few readers
  • How to redeem a promotional code?
    🎟️ Learn how to redeem a promotional code in Metricool quickly and easily.Few readers
  • Premium Plan In App
    💳 Learn how to upgrade to the Premium Plan within the Metricool app and unlock advanced features for your social media strategy.Few readers
  • Metricool’s billing and tax information
    💼 Update your billing and tax info in Metricool to keep your invoices and account settings correct.Few readers
  • Subscription Model in SaaS
    💡 Understand how the SaaS subscription model works and how Metricool offers flexible plans for different user needs.Few readers
  • Why am I being charged VAT on my invoice?
    Why is VAT applied to your Metricool invoice? Learn when and why this tax is charged according to your country’s tax regulations.Few readers
Account and Access
  • Account settings and shortcuts
    Under Account Settings, you can download invoices, change personal details, add billing information and much more.Few readers
  • Password recovery
    🔑 Forgot your Metricool password? Here’s how to quickly recover access to your account.Few readers
  • Metricool Two-factor authentication
    🔐 Enhance your account’s security by enabling two-factor authentication in Metricool – here’s how to set it up.Few readers
  • Use of Cookies in Metricool
    🍪 Learn about Metricool’s cookie usage and data processing policies.Few readers
  • Data Processing Agreement (DPA)
    📜 Learn about Metricool's Data Processing Agreement (DPA) and compliance policies.Few readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
  • Send us an email
© 2025 Metricool